COM®

Certified Operations Management Professional (COMP) – Level1

Certified Operations Manager (COM) – Level2

Certified Operations Management Consultant (COMC) – Level3

PROGRAM OBJECTIVES

Successful organizations have well defined and efficient line function and support function. Production comes under the category of line function which directly affects customer experience and there by future of organization itself.

Aim of production function is to add value to product or service which will create a strong and long lasting customer relationship or association. And this can be achieved by healthy and productive association between Marketing and Production people. Marketing function people are frontline representative of the company and provide insights to real product needs of customers.

An effective planning and control on production parameters to achieve or create value for customers is called production management.

Why should one take this certification?

This Course is intended for professionals and graduates wanting to excel in their chosen areas. It is also well suited for those who are already working and would like to take certification for further career progression.

Earning HRMI^® Production and Operations Manager Certification can help candidate differentiate in today’s competitive job market, broaden their employment opportunities by displaying their advanced skills, and result in higher earning potential.

Who will benefit from taking this certification?

Managers and executives working in production and/or operation management of organizations. Job seekers looking to find employment in production or operation  management departments of various companies, students generally wanting to improve their skill set and make their CV stronger and existing employees looking for a better role can prove their employers the value of their skills through this certification.

ELIGIBILITY REQUIREMENTS

Applicants must meet specific educational and work experience criteria at the time they submit their application, in order to be eligible to sit for the PCMP exam. These requirements are outlined below:

• Hold a Bachelor degree or higher,
• At least 5 years work experience in Management, and
• ِِِِAgree to abide by the Code of Ethics established by the HRMI

Any applicants with lesser working experience than the above will be reviewed by the HRMI Certification Board to determine the eligibility for the program.

PROGRAM ASSESSMENT

In order to get certified, participants must meet the eligibility requirements, and pass the HRMI^® certification exam successfully.

OM BODY OF KNOWLEDGE

Basic Concepts of  Operations Management 

• What is Operation Management
• Operation Management Evolution
• Key Functions of Operations Management
• What is Production Management
• Functions of Production Management
• Service and Manufacturing Organization

Strategic Management

• What is Strategy
• Organizational Strategy
• Operations Strategy
• Strategic Management Process
• Strategic Management Tools

Economic Analysis

• Lifecycle Cost Analysis
• Payback Period & Break-even Analysis

Facility Location & Layout Design

• Why consider Facility Location?
• Location Strategy and its Importance
• Factors Influencing Plant Location
• Globalization
• Location Selection Methods
• Layout Design Basics
• Layout Planning
• Layout Types
• Design of Products and Processes
• Layout Design for Services
• Job Design
• Work Measurement

Product and Process Design

• Product Design Basics
• Product Development
• Product Design Tools
• Design of Services
• Flexible Manufacturing Systems
• Process Design
• Types of Processes
• Modern Production Technologies
• Process Re–Engineering

Production Planning Control

• PPC Cycle
• Objectives of Production Planning Control
• PPC Functions
• Factors Affecting PPC
• PPC Procedures
• PPC Organization
• Measurement of Effectiveness

Inventory Management & Material Handling

• Types of Inventory
• Types of Inventory Costs and Factors affecting Inventory
• Inventory Management Models
• Techniques of Inventory Control
• Inventory Performance Measurement
• Inventory Management Tools
• What is Material Handling?
• Objectives of Materials Handling
• Principles of Material Handling
• Material Handling Equipment
• Unit Load
• Materials Handling Equipment Selection Factors
• Materials Handling Equipment Types

Quality Management

• Quality Basics
• Product vs Service Quality
• Quality Management
• Cost of Quality
• Quality Principles
• Quality Management Methods
• Base Lining
• Benchmarking
• Value Analysis (VA/NVA)
• TQM
• PDCA
• Quality Function Deployment (QFD)
• FMEA
• Six Sigma
• Lean
• 5S
• Cause-and-Effect Diagram
• CPM/PERT Chart
• Control Charts
• Quality Standards
• Quality Performance Measurement

Maintenance Management

• What is Maintenance Management
• Types of Maintenance
• Preventive Maintenance
• Total Productive Maintenance
• Reliability and Maintenance
• Reliability Centered Maintenance
• Spare Parts Management

Productivity

• What is Productivity
• Importance of Productivity
• Factors Affecting Productivity
• Measurement of Productivity
• Improving Productivity
• Work Study
• Method Study
• Motion Study
• Work Measurement
• Time Study

Data Analysis & Forecasting 

• Key Concepts of Data Analysis
• Data Collection Methods
• Forecasting & Regression Analysis
• Introduction to Forecasting
• Forecasting Models
• Weighted Moving Average
• Causal Forecasting Models
• Linear Regression Analysis
• Multiple Regression Analysis
• Other Forecasting Methods
• Sensitivity Analysis

Upon successful completion of the program, participants will be conferred the Professional Certification by HRMI^®